Privacy Policy – Hands Of Love Family Foundation Nigeria

Privacy Policy – Hands Of Love Family Foundation Nigeria

This Privacy Policy explains how Hands Of Love Family Foundation Nigeria (“we”, “us” or “our”) collects, uses, discloses, and protects your personal data in compliance with applicable Nigerian data protection and privacy laws, including practices aligned with the Nigerian Data Protection Regulation (NDPR) and the Nigerian Data Protection Commission (NDPC) guidelines.

Overview

Hands Of Love Foundation Nigeria is committed to safeguarding your privacy and handling your personal data in a transparent, lawful, and fair manner. This Policy outlines the scope, data we collect, purposes for processing, your rights, and how we uphold Nigeria’s data protection requirements. It applies to data we process in connection with our activities within Nigeria and where our services are offered to Nigerian residents.

What Data We Collect

We may collect and process various categories of personal data, including:

  • Identity data (such as your name, date of birth, and government-issued identification where required).
  • Contact data (email address, phone number, postal address).
  • Demographic data (age, gender, location).
  • Financial data (payment details for donations or services) and transaction history.
  • Usage data (how you interact with our website and services).
  • Communication data (records of your communications with us).

Data We Collect – Sources

We collect data directly from you when you engage with us, such as when you sign up for newsletters, donate, or contact us. We may also collect data from third parties (with your consent or as permitted by law) and through automated technologies such as cookies and analytics as described in the Cookies section.

We strive to ensure that the data we collect is adequate, relevant, and limited to what is necessary for the purposes described in this Policy.

How We Collect Data

Data collection can occur through direct interactions, automated technologies, and official records. On larger screens, this section uses a two-column layout; on smaller screens, it stacks for readability.

  • Direct collection: when you communicate with us, subscribe, donate, or sign up for events.
  • Automated technologies: cookies, analytics, and similar technologies to understand how you use our site and to improve your experience.
  • Third-party sources: if you authorize, or as otherwise permitted by law, we may obtain information from third-party partners to enhance our services.
  • Legal bases: we process data where required for performance of a contract, to comply with legal obligations, for legitimate interests, or with your consent where applicable.
  • Accessibility and inclusivity: we ensure processing is fair, lawful, and transparent.
  • Data minimization: we collect only data that is adequate, relevant, and necessary for the purposes stated.

How We Use Your Information

We use your personal data to support our mission and activities, including the following purposes:

To provide and improve services

To process donations, communicate with you, manage events, and deliver information about our programs.

Communication and engagement

To respond to inquiries, send updates, newsletters, and important policy information.

We may also process data for compliance with legal obligations, to protect our interests, and to fulfill our charitable objectives. Personal data is kept only as long as necessary for the purposes described and in accordance with applicable retention policies.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site usage, and customize content. This section explains how cookies are used and how you can manage them.

  • Necessary cookies enable core site functionality.
  • Analytics cookies help us understand site usage and improve our services.
  • Functional cookies may remember your preferences.
  • You can manage cookies via your browser settings or opt out where applicable.

Sharing With Third Parties

We may share data with service providers who perform functions on our behalf (e.g., donation processing, email delivery, IT services). We may also share data with authorities when required by law or to protect our rights.

  • Recipients include trusted partners and service providers.
  • Data transfers are conducted with appropriate safeguards where required.
  • We do not sell your personal data to third parties.

Data Retention and Security

We retain personal data only for as long as necessary to fulfill the purposes described, or as required by law. We implement reasonable administrative, technical, and physical safeguards to protect data from unauthorized access, disclosure, alteration, or destruction.

  • Access controls and encryption where appropriate.
  • Regular security assessments and staff training.
  • Formal data retention schedules and secure disposal processes.

Your Rights and Choices

You have rights under NDPR and NDPC guidelines, including access to your data, correction of inaccuracies, deletion where permitted, the right to withdraw consent, and the right to object to processing for direct marketing or other purposes.

  • Access and portability of your data.
  • Rectification of inaccuracies.
  • Erasure and restriction of processing where applicable.
  • Withdrawal of consent where processing is based on consent.
  • Right to object to certain processing activities.

International Data Transfers

Where necessary, we may transfer personal data to countries outside Nigeria. We implement safeguards in line with NDPR guidelines (e.g., standard contractual clauses or other lawful transfer mechanisms) to protect your data.

Children’s Privacy

Our services are not directed at children under the age of 16. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to remove that data.

Policy Updates

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date and, where required, provide notice. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the channels listed on our website or email handsoflovefamilynigeria@gmail.com.

Hands Of Love Logo Hands Of Love

Mending Broken Hearts. Restoring Hope. Transforming Communities Through Love In Action.

Programs
  • Food Relief
  • Education Support
  • Child Welfare
  • Women & Youth Empowerment
Contact

23 Afani Road, Haven House, Oke Ado, Ibadan, Nigeria

Phone: +234 803 499 1199

Email: handsoflovefamilynigeria@gmail.com

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